Acceptable Use Policy
This document outlines the official Acceptable Use Policy for CloudCom Networks. By utilizing our services, you agree to adhere to the practices and terms outlined below.
1. Scope and Application
The terms of this policy apply to all customers, users, and entities interacting with CloudCom Networks infrastructure, APIs, and managed services globally. It supersedes any prior agreements unless explicitly stated in a custom Enterprise contract.
2. Core Principles
- Transparency: We commit to providing clear, unambiguous information regarding our operational status.
- Security First: All operations are governed by our ISO 27001 certified Information Security Management System.
- Shared Responsibility: While we secure the underlying infrastructure, customers are responsible for securing their applications and data in the cloud.
Legal Disclaimer
This document is provided for informational purposes only. CloudCom Networks reserves the right to modify these terms with 30 days prior notice. Continued use of services after modifications constitutes acceptance of the updated policy.
3. Compliance and Auditing
We regularly undergo independent third-party audits to verify our adherence to this acceptable use policy. Customers on our Enterprise tier may request our SOC 2 Type II report and associated attestation letters via their Technical Account Manager.
Need clarification on this policy?
Contact our Legal & Compliance Team